Dear Valued Cannon Customer,
Attached please find a statement which describes Cannon's instrument support philosophy for discontinued products.
In this case, we are notifying you of our future support plans for the CAV-2,3,4 product group.
The
last instrument in the CAV-2,3,4 series was manufactured in June
of 2001; which indicates that we will no longer support members of this
product group after June of 2011. Therefore, we recommend that
customers using the CAV-2,3,4 make plans to replace these older
instruments after mid-year 2011.
In general terms and by application, customers should consider replacing the CAV-2,3,4 instruments as follows:
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Cannon Automated Viscometer Selection Guide by Application |
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Application |
Suggested Models |
Available Temperature |
Number of Viscometer Tubes |
Sample Tray Size |
Noted Features |
Important Options |
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Used Oils |
miniQV-X |
40 & 100 C Only |
1 |
25 |
High Throughput |
10 position solo cup sample tray |
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Additives/Waxes |
CAV2100 |
20 to 150 C |
2 |
13 |
Sample Preheat and drain heat |
High Temperature Sample Tray |
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Marine/Bunker Fuels |
miniAV |
15 to 100 C |
1 |
1 |
Ease of maintenance |
Sample Preheat and drain heat |
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CAV2100 |
20 to 150 C |
2 |
13 |
Sample Preheat and drain heat |
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miniQV-X |
40 & 100 C Only |
1 |
25 |
High Throughput |
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Base Stock Oil |
miniAV
CAV2100
CAV2200
miniAV-X |
15 to 100 C |
1 |
1 |
Ease of maintenance |
Sample Preheat and drain heat |
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Formulated Lubricants |
miniAV-X |
15 to 100 C |
1 |
10 |
Ease of maintenance |
Sample preheat not available |
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Gear Oil |
CAV2100 |
20 to 150 C |
2 |
13 |
Sample Preheat and drain heat |
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Transmission Fluids |
CAV2200 |
40 & 100 C Only |
2 |
13 |
Sample Preheat and drain heat |
40 C requires external cooling |
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Hydraulic Fluids |
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Glycols |
miniAV |
15 to 100 C |
1 |
1 |
Ease of maintenance |
Sample Preheat and drain heat |
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CAV2100 |
20 to 150 C |
2 |
13 |
Sample Preheat and drain heat |
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Specialty Applications |
Contact Cannon |
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Find your application in the Application column and choose a Model listed in the corresponding green section |
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Advantages to the various models |
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miniAV |
lowest
price, simple to operate, ease of maintenance, return to factory repair
available, less than 1 liter of bath fluid, able to measure single |
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sample at multiple temperatures, low solvent consumption, heated sample/waste options available |
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miniAV-X |
reliable
and compact 10 position sample tray, ease of maintenance, return to
factory repair available, less than 1 liter of bath fluid, |
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low solvent consumption, able to measure at multiple temperatures but requires a sample to be poured for each temperature |
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miniQV-X |
high throughput, 3 to 3.5 minute cycle time, reliable with heavily sooted in-service oils, moderately priced, |
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low solvent consumption, disposable vial, lowest per sample cost |
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CAV2100 |
rugged, high temperature range, heated sample/waste options, less expensive than the CAV2200 |
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CAV2200 |
able to measure at 40 and 100 C simultaneously with one instrument |
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Please let us know if you have any questions concerning this matter, or if we can assist in any way.
Regards,
M. Thomas Zubler
Director of QA & Technical Services Manager
Cannon Instrument Company
2139 High Tech Road
State College, PA 16803 USA
voice: 814-353-8000 x241
fax: 814-353-8007
email: TZubler@cannoninstrument.com
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Frank L. Saylor
Vice President of Sales & Marketing
Cannon Instrument Company
2139 High Tech Road
State College, PA 16803 USA
voice: 814-353-8000 x254
fax: 814-353-8007
email: FSaylor@cannoninstrument.com |
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